Saturday, May 19, 2007

Cancelling services

If you order products and trials online like I do, make sure you keep good records. I signed up for a trial to a company for 2 different products and cancelled the service for both. Today I got a bill with them claiming the accounts were still open.

I went to their customer service area and signed into my account and they were closed over 2 weeks ago. So I sent them another email with the a copy of the first cancellation letter. I hope they didn't think I was just going to fork over money for 2 bills without researching my records first. No money for you, try again.

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